Know your turn before you leave home
Every booking gets a token. Follow the queue live on your phone, see who is being seen now, and arrive when your turn is close, not hours before.
Your place in line, in your pocket
Your token number and the number now being seen update live. You can see how many people are ahead of you and plan your journey to the clinic around it.
- Token issued the moment you book
- Live "now serving" number
- Works for online and front-desk bookings alike
- No app to install: it runs in your browser
Told straight away when plans change
If a doctor is delayed, the clinic can notify everyone waiting with one tap. You get an email and a notification, and a banner appears on your live queue, so you are never left guessing.
- Running-late notices to every waiting patient
- Doctors call, reorder and pause tokens from their console
- Front desk adds walk-ins to the same queue
- Fair order, visible to everyone
How it works
Digital tokens and real-time queue position, no waiting rooms.
- 1Book
Your token is issued with the booking.
- 2Track
Open your live queue to see who is being seen.
- 3Travel
Leave when a few patients remain ahead of you.
- 4Be seen
Check in at the desk and go straight in.
Common questions
Do walk-in patients jump the queue?
No. The front desk adds walk-ins to the same queue, so everyone sees one fair order.
What if I miss my turn?
Tell the front desk when you arrive. Doctors can call you next or move your token, depending on the clinic.
Does it work at every clinic?
It works wherever the doctor or hospital runs their OPD on DocGini, which covers every booking made through DocGini.
Book a visit with a live token
Choose a doctor, get your token, and follow the queue from home.
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One platform for the whole care journey.